The set of knives I have received are… The set of knives I have received are fantastic and the support team was understanding and prompt with my situation. I will recommend this company to my family and friends. These knives are truly the best that I have used. Thank you!!

The quality of the knives I purchased… The quality of the knives I purchased is absolutely incredible. The handles are designed extremely well and fit the hand very comfortably. The blades are durable and very sharp. Customer service is also very good. They are very expensive, but the quality is such they should last forever.

Sad Customer Service We purchased a set of knives as a Christmas gift but didn't end up gifting them. I emailed for return instructions and after 4 emails of reminding me there is a 20% restocking fee and I had to pay for the shipping and trying to give me a discount to keep the knives, I finally got a prepaid shipping label with FedEx. The boxes where unopened and in original shipping packaging. Seido kept $113 of my order. This is why ordering from a company direct doesn't work and why Amazon is taking over. Jokes on me!

Horrible Product, Overpriced Cheap Chinese Crap I bought the Hanikamu VG10 Damascus Chef Knife Set as a gift for my husband. After receiving a shipping notification and arrival date, the package was delayed for over a week and appeared to be lost. Support was responsive and promised to resend the knives but the original order arrived a few days later. Once received, the set was attractive and well packaged. That's as far as anything positive goes. With MINIMAL use and hand washing, 5 of the knives have lost pieces of mosaic from the handles. As another review mentioned, THE FORGING PATTERN IS FAKE, and even the Seido logo is wearing off because the blades are so cheaply made. To be fair, I have been sent replacements for the damaged handles, but the quality is so awful buying from Seido is a complete ripoff. Don't do it!

The knives are very poor quality The knives are very poor quality. The handles of the knives separated from the blades within the first 3 months of using the knives. Seller would not work to provide replacement knives because I am out of the 30 day return policy even though it is a defective set. DO NOT WASTE YOUR MONEY ON THESE KNIVES OR ANY PRODUCT FROM THIS COMPANY.