Quality Products but Poor Experiences For the most part the staff in the stores are not very nice to work with. There are a few good ones (mostly men), but overall the staff and managers are persnickety and think they are better than you. You are not treated well. Just not usually a fun experience. Return policy is beyond ridiculous. If you can't bring something home to try at high end prices, then it generally isn't worth trying it. I have 3 or 4 items that are brand new I would have loved to returned a year ago. They are in the closet and cost well over $500. Products are the best, most excellent quality, but shopping experience is far from excellent.

Between the Sheets: one singular sensation! When u r looking for ‘la creme de la creme’ & when ONLY the BEST will do, then, Between the Sheets is the store for u! Their superb array of outrageously beautiful, many one-of-a kind, au courant, high end gifts, furnishings and homewares ( for all budgets), coupled with the most professional, knowledgeable and the warmest staff ( Dennis, Theresa, & Eric) makes shopping a unique experience. Thank u Between the Sheets for enhancing my home with taste, perfection & individuality! I am forever grateful that u shine on El Paseo!

Misleading I'm a big fan of the merchandise and spend thousands of dollars at Between the Sheets but very rarely do I get to take advantage of their sales. Seems as though the brands I prefer and purchase are never on sale even when there is a store wide sale. There advertising is very misleading.

Each encounter has been fruitful Each encounter has been fruitful, informative and enriching. My purchase has always exceeded the cost with greater value. I love the store in Del Mar, the best. The ladies there are passionate ! And, have insightfully informed my decisions of items purchased, from their experience and use of the products with unambiguous detail.Respectfully, Randall

Excellent customer service Excellent customer service, friendly staff who are interested in what your needs are for the immediate situation and what future needs you might have. The store is well stocked, immaculate and has great variety of merchandise. You are guaranteed to find something you need or want. I love this store, although prices are higher than others, they always have periodic sales if you have the opportunity to wait.