Kate Davenport
GBAvoid them at all cost-TERRIBLE If I could give zero stars that is what I would rate Gerhard’s. They recently sold us a Miele dishwasher. We waited awhile for it to come. It wasn’t installed correctly and stopped draining after three weeks after arrival. Gerhard’s response: your problem. Do not believe the fake positive reviews on their website. Their customer service is the worst I’ve experienced. Avoid like the plague.
Christina Ceccola
GBDO NOT BUY FROM GERHARDS MALVERN!! DO NOT BUY FROM GERHARDS MALVERN!! we purchased a GE convection oven and it was deliverers BROKEN. Gerhards will Not do ANYTHING about it and have been ignoring our calls and emails! We have been VERY patient and no one will take any responsibility for selling us a COMPLETELY BROKEN OVEN!!!
Denise Teitsworth
GBHelpful Sales Rep I can’t give it 5 stars because we haven’t received our refrigerator yet. But, I have confidence considering the sales rep, Nicole P. Who helped us was good. No hard sale tactics. We went in with something in mind and she addressed all our questions easily. We gave Gerhard’s a try based on other reviews. We are scheduled for a delivery for next week; other local dealers said we’d have to wait 2 months for delivery AND their prices were higher than Gerhard’s.
Barbara Rosenberg
GBDO NOT DO BUSINESS WITH THIS COMPANY I purchased $7000 in appliances. Within 8 months of installation, the $400 microwave oven imploded (glass everywhere). Customer service was extremely rude, accused me of overcooking food (no food residue inside or on glass shards) or operating empty (can't be done), refused to make good. I had to go to GE to get a rebate. Then I heard from many others of similar experiences
Michael Czarniecki
GBJust purchased a over the range GE… Just purchased a over the range GE microwave over the phone. David Reece was helpful and processed my request quickly, saving me a long trip to the Ardmore store. Have previously purchased a dishwasher, range, and refrigerator from the Glenside store. Service was excellent and prices were lower or equal to the big box stores, as verified at the point of sale via a Google search of the make and model.