I'll never buy from this company again Their website says they have the products in stock when they actually don't have it at all. I call them to ask why they were taking so long to ship my order and they came up with the excuse that they been calling to double check on my delivery address ( I never received a single phone call) and my address was very clear on my order. They promised I should get my order within 5 more days after "confirming" my address. It took more than two extra weeks for the item to arrived, only after I told them I would cancel my order if I didn't receive it soon. After two phone calls and two stupid excuses I will never buy from this company again.

Hood fan horror story A truly terrible experience from start to finish. Horrible customer service. 3 weeks just to get my item shipped. Don't bother with this company.

Worst post-purchase service, take your own risk! We had a terrible experience with this company after we bought a toilet from them. The toilet came broken (a big piece of toilet back falling off right out of the box), contacted the company, they asked us to pay the shipping back PLUS 15% restocking fee which totaled to be about the same price as the price of the toilet!! What kind of company will ask customers to pay for broken item PLUS restocking fee when they can't resell the product and they are probably reimbursed from the shipping company for the price of the toilet? After disagreeing to pay such fees for receiving a broken toilet, they simply stopped responding and we're stuck with a paid broken toilet. If you don't want to end up in a situation like ours, don't order anything from them. This company seems to only care about their loss but not customer's. Take your own risk purchasing with them.

No one answers phones or chat While I was very happy the dreamliner products and service I received from the supplier Main Faucet had no voice or chat communication. Price is right Service not existant.

no feedback! Less then one star would be appropriate. Zero customer service, or nonexistent, no response to e-mails, phone service is ridiculous, in fact the number provided states a different company on an automated system. Ordered a product on the 5th of Jan, on the ninth of Jan money removed for the item from my bank account and my order status still says sent to the warehouse! Repeated e-mails asking for confirmation of shipping, as in tracking, estimated arrival, have been ignored and unanswered. Do not trust this company! My next step is contacting my bank disputing charges for merchandise not acknowledged but charged for. Ordering from a reputable company instead