I don't have no JCPenney's here in Brownwood anymore you all closed it down we used to travel from Cisco to Brownwood and now I live in Brownwood and now the JCPenney's is a ridiculous store One thing about JCPenney's you can't go to the website or to your app and cancel an order. You have to call them and then most of the time they says it's processing so they can't cancel. They need to have it better for the customer so they can make more money and be good for the customer if you can't cancel easily they're going to keep shopping other places like I have. Try to get things to be better be convenient for the customer if we need to cancel let us be able to cancel in the app we can do everything else in the app but you cannot cancel. So I go to Amazon make a order even better quality less price and cheaper to get it delivered I mean what should I do spend more money to buy it from JCPenney's or spend less to get it faster at Amazon wake up JCPenney's before you leave more places then you already have.

Superstars of Feces They advertise they have 36 x 36 mens jeans but you go to buy them and all our “out of stock”. What a bunch horsedung superstars running JCP. What a joke they are nothing nothing ZERO compared to what they once were. It’s too bad they will fade away soon enough

I love shopping at Fort Myers location I love shopping at Fort Myers location Peggy & rosa, I love them so much Good customer service, very understanding. Peggy need to get promoted One love

JCP doesn’t care I wrote a very disappointing review about jewelry return! There was a problem with a ring I purchased! Awful return polucy( they credit your charge and recharge while you watch them (while having to answer all personal information) order same product online)! Saleswoman was questioning if we did “something” to the stone in the ring, while scouring the return with her eye piece! As it was a wedding ring, saleslady never showed an ounce of empathy! JCP answers the review with “thank you for shopping we”are glad you got a refund and we are happy saleslady was helpful”!!! JCP doesn't care about reviews! That’s why JCP stores keep closing!! Too bad they don’t pay attention to customers!

I am a JP card holder, never ordering online I am a JP card holder. If you shop in store you will do better than ordering online. I ordered my grandson some things the order was broken into 4 separate orders. The pair of sneakers were two different sizes. A jacket never shipped. So, don't recommend ordering online on their site, go in person instead.