I ordered a faucet April 10 2020 nothing!! I ordered a faucet April 10 2020. Received confirmation email from them. Since then nothing. I informed PayPal since I paid thru them. They are saying they can’t help me. Partly my fault since I unknowingly deleted their email confirming PayPal deduction. You think PayPal would have better records. Lessened learned ALWAYS check a website review online before buying anything. Never would of thought this was a scam site.

Good spayer kitchen faucet The single-handle pull-out sprayer kitchen faucet in stainless is good looking functional faucet. The faucet arrived in excellent condition as most of the parts were individually wrapped and protected within the product box. The faucet was very easy to install. Water line can be attached directly to the faucet lines without additional hoses needed. Love the faucet head as the sprayer.

Non-Existent Customer Service We ordered four faucets for one of our rental properties. They did arrive but they were scratched from poor packaging and not being secure in shipment from their long journey from China. I completed a complaint with their complaint center in March requesting a refund (attaching pictures of the damage). After two weeks and the timer on the complaint running out, I responded with another comment asking about my claim. I also tried to call twice but got a message about the line being busy and to leave a message. After another month I commented again that I had heard nothing and would like to know the update on our complaint. I tried to call multiple times but could never get through, always getting the voicemail to leave a message. I find it unacceptable to not respond to my complaint. I find their customer service not lacking but non-existent. I will also file a complaint with the Better Business Bureau.

I ordered a shower curtain on January… I ordered a shower curtain on January 19th. I paid for it on January 19th. It's Feb 20th. It has not shipped. I've contacted them twice with no response. Do not order from the company.

Company has stopped Fulfilling orders Company has stopped Fulfilling orders. Last completed transactions are dated in early March 2020. I did have success with this company in 2016 so I we ordered the same shower. That order was placed in a ball and I have never received it nor any responses back. I did have a very successful transaction in 2016 though..