J Graff
GBCompany has stopped Fulfilling orders Company has stopped Fulfilling orders. Last completed transactions are dated in early March 2020. I did have success with this company in 2016 so I we ordered the same shower. That order was placed in a ball and I have never received it nor any responses back. I did have a very successful transaction in 2016 though..
Anna
GBGood spayer kitchen faucet The single-handle pull-out sprayer kitchen faucet in stainless is good looking functional faucet. The faucet arrived in excellent condition as most of the parts were individually wrapped and protected within the product box. The faucet was very easy to install. Water line can be attached directly to the faucet lines without additional hoses needed. Love the faucet head as the sprayer.
Anna Yakovlevna
GBTerrible business Terrible business. Still no product after multiple attempts to contact. Even paid for expedited shipping.
Consumer
GBReally Horrible experience. Total ripoff! I ordered a designer looking bath/ shower faucet. After more than a week, I was contacted because my purchase had not gone through, and I needed to reorder. Once reordered, It took several weeks to arrive. Once it got here, it was dented in several places. The vendor insisted this was due to shipping, but it was obvious the faucet was damaged in several places before it was packed. They offered to replace a bent pole, but argued that they were unable to see the damage on the shower head in the pictures. After several weeks they said they had shipped the pole, but by then I had given up and requested a return. (They had never sent the replacement). They refused to provide a return shipper or label and insisted I pay for the return shipping even though the item was damaged. After multiple attempts to work with them to provide return shipping info, I contacted my credit card company. The faucet does not meet code standards, and the tub faucet Is smaller than a bathroom sink faucet. The height of the faucet is too short to stand under. They offered to send a taller pole piece for an additional $40. Oh brother! I later found they had violated laws by shipping to my state. Lovely. They really don't know how to provide customer service.
Ashley L
BMShips from China, no returns I bought two faucets, wanting to see them both in person and return one. I specifically asked if I was able to return the one I didn’t use and they assured me I could. After they arrived, I installed one (although I ended up paying a lot to have someone assemble it and buy adaptors for my USA sink— hard to explain but it was very difficult to attach the water leads and took hours.) I tried to return the other and ended up in an email chain with someone in China basically saying return was impossible and “uneconomic”. Wouldn’t order from this company. UPDATE: funny, I just saw the response, which is nearly as irritating as their private responses to me. As I said above, I have the email chain where I SPECIFICALLY ASKED if the item was returnable, explaining that I was ordering two but only wanted to use one. I said this above, but as you can see, they ignored it, even in their public response. Just save yourself the trouble and buy from someone reputable.