Linda Maurer
GBWARNING WARNING! Just got a call from one of there installers, Solid Wood Company is closing! All of them, dont let them fool you, if you are waiting for cabinets YOU WONT GET THEM! Call your BANK or Loan Company if thats where you got your money from, BEST OF ALL CALL YOUR LAWYER! We just got ROBBED! ! !
L Venkataraman
GBWe visited the store in Woodbridge NJ… We visited the store in Woodbridge NJ and paid $99 for in home measurements and drawing. There was initial enthusiasm to help with the kitchen plans, 3d drawings etc. But the sales person was very pushy and lost interest when you ask them questions. Most times when you walk around the store they do not even greet or react to the customers. It looks like they do not care for our business. Finally she quoted a price of $7000. I bought a similar make and model for way less for the same measurements. Our experience suggests stay away.
lissette jaquez
GBWe order our cabinets April 2017 We order our cabinets April 2017, we were told cabinets would arrived June 2017. Its now October 2017 and we are missing parts!!! The "customer service reps" don't even bother to call to let us know whats going on, we have to call them and that's when we find out our missing parts are yet once more delayed. We have been given 9 different dates! NINE! Will NEVER buy from this company again or refer anyone. They are quick to take thousands of dollars from you and after you paid, they completely don't care about you as a customer. Save yourself all of the aggravation and headaches and DO NOT buy from this unprofessional, unethical company.
Karen Devclin
GBBetter shop somewhere else! The sales lady gave us the name of a company to install. They no showed us and we lost time from work. They did not return phone calls. The sales lady wanted nothing to do with us after she made her money. The cabinets came with several defects, and the installer we hired stated the defects were repaired with the kit they give out to customers! Just ridiculous. We have made sure no one we know goes to this business. Customer service horrendous and product quality mediocre.
KS
GBDO NOT BUY CABINETS FROM THESE CROOKS I could go through a big long story but here is the short version. They sent me out scratched cabinets that were marked up and scratched. They even had touch up marker on them. They then offered to replace them. I reluctantly agreed. When they realized that I was going to hold them to the quality standard that they advertised the CEO Steve Newton called me and said that they weren't going to be ablate send me cab net that did not have touch marker on them. That's like buying a brand new car with touch up paint on it. Normally don't write review but I don't want this to happen to anyone else.