L Venkataraman
GBWe visited the store in Woodbridge NJ… We visited the store in Woodbridge NJ and paid $99 for in home measurements and drawing. There was initial enthusiasm to help with the kitchen plans, 3d drawings etc. But the sales person was very pushy and lost interest when you ask them questions. Most times when you walk around the store they do not even greet or react to the customers. It looks like they do not care for our business. Finally she quoted a price of $7000. I bought a similar make and model for way less for the same measurements. Our experience suggests stay away.
Linda Maurer
GBWARNING WARNING! Just got a call from one of there installers, Solid Wood Company is closing! All of them, dont let them fool you, if you are waiting for cabinets YOU WONT GET THEM! Call your BANK or Loan Company if thats where you got your money from, BEST OF ALL CALL YOUR LAWYER! We just got ROBBED! ! !
Chet
GBWas told that my cabinets would come… Was told that my cabinets would come with both solid wood and the glass that I paid extra to get. Not true. Cabinets are not “Factory Direct” in my opinion. I wanted American products sourced and built locally. These cabinets were made in China. Only the doors are solid wood. The cabinets themselves are a good laminate.
Susan Nelson Stevens
GBThis experience started out ok...Five months later, not so much... This experience started out ok. Ordered cabinets in February, received them in April... one set of doors was on back order. After repeatedly calling and emailing them about the backorder, they decided to stain the doors in their shop instead of giving us some from the factory as they had no idea how much longer we'd be waiting. Almost 3 mos after the cabinets arrived, got the set of doors that were done "in house". They were horrible quality. The stain did not match our existing cabinets and the detail work looked like it was done by a 5 year old with a Sharpie! (No idea how they made it out of "Quality Control". Were told July 1st that a shipment from factory was coming mid-July and they'd send us doors from that. Mid-July came and we were told the shipment was delayed in customs. Now end of July we're back to square one with no answer on when we can expect the set of doors.
Çarol
GBThis company is horrendous This company is horrendous! ONE single cabinet ordered 10/27/19 and I still don't have it. Seven phone calls and all I get is "two more weeks" every time. Charged my credit card same day as sale so I am paying interest on something I don't even have. Do not buy from any location of this company unless you are prepared to call repeatedly over several months. Their Customer Care Department couldn't care less about you as a customer or consumer. No one returns phone calls and no one has any information.