Hendrick Brambles
GBI wish l had read the reviews before… I wish l had read the reviews before buying! Staff are rude and unhelpful. They are given grandiose job titles, but know very little about the products. The cabinets are shoddily made with parts missing.
Karen Devclin
GBBetter shop somewhere else! The sales lady gave us the name of a company to install. They no showed us and we lost time from work. They did not return phone calls. The sales lady wanted nothing to do with us after she made her money. The cabinets came with several defects, and the installer we hired stated the defects were repaired with the kit they give out to customers! Just ridiculous. We have made sure no one we know goes to this business. Customer service horrendous and product quality mediocre.
Joe Atanasio
GBGreat Job, Great Salesman, Great Customer Support, When I first saw the billboard for Solid Wood Cabinets I was a bit skeptical. However, after working with our salesman, Mike Schreoder I can honestly say that I am totally satisfied.He worked closely with my contractor to ensure a proper install. We did have some minor issues with two components which were taken care of by Francesca at customer service who shipped out the two pieces very quickly and without question. Great Job Everyone!!!! Joe& Theresa
Çarol
GBThis company is horrendous This company is horrendous! ONE single cabinet ordered 10/27/19 and I still don't have it. Seven phone calls and all I get is "two more weeks" every time. Charged my credit card same day as sale so I am paying interest on something I don't even have. Do not buy from any location of this company unless you are prepared to call repeatedly over several months. Their Customer Care Department couldn't care less about you as a customer or consumer. No one returns phone calls and no one has any information.
John Lomonaco
GBIncomplete shipment TWICE!!!! Incomplete shipment TWICE!!!! Twice now they have sent me an incomplete order. Each time they left out the refrigerator side panel and without that I can't get a template for my granite. I still have to wait for it and It's pushed back by kitchen remodel at LEAST 14 days. Maybe more. And their customer service sucks. No help at all.They tell you what you want to hear and then they don't deliver (obviously). I wouldn't recommend this company to my worst enemies. Solid Wood Cabinets is a horrid company.