The Fireplace & Chimney Authority

120 E. Lake St, Elmhurst, IL 60126, 1702 Ogden Ave, Lisle, IL 60532, United States
http://fireplaceandchimneyauthority.com
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4.80
Based on 20 Reviews

5

90.00%

4

0.00%

3

10.00%

2

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1

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About The Fireplace & Chimney Authority

Since 1998, we’ve been offering our Chicago area customers the very best in personalized service and outstanding workmanship. Our story began in the mid-nineties when two business partners decided to open their own chimney company to serve their local area. The business originally offered services like repairs, cleanings, and inspections with the goal of adding value and longevity to their customers homes. After listening to the unique needs of local homeowners over the years, our founders noticed a need to extend their offerings to include fireplaces and outdoor living items. Other stores at the time were not customer friendly, clean, or modern. This problem sparked the idea for Fireplace and Chimney Authority as we experience it today. If you are in the Chicago area, we invite you to visit one of our showrooms or check out our online catalog to get an idea of what you might like. Browse our Gallery for our recent makeovers and see a variety of jobs that could make your design dreams come true. In our showrooms, you can expect our professional sales consultants guide you through the process of choosing the very best items for your budget and needs. Our beautiful and bright showrooms in Lisle and Elmhurst are perfect destinations for people in the Chicago land area. Are you looking for service or maintenance of our existing fireplace rather than purchasing something new? No worries. Our wide-reaching service area covers the city of Chicago as well as the northern, western and southern suburbs. We are avidly committed to the satisfaction of our all of customers, partners and employees. Get in touch today to experience the Fireplace and Chimney Authority difference.

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Debra Field
GB

Jason has always been a huge help to us… Jason has always been a huge help to us over the years with all the products and projects we have undertaken with The Fireplace and Chimney Authority. Jason has always made certain that our projects and installations were completed on time and with excellence. Thank you Jason!

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Carol Erickson
GB

Our experience with them was stressful Our experience with them was stressful, but wonderful. From the folks in the office to the installers, they were professional and friendly. We had an issue with the fireplace that was already in our home, which was none of their doing. They handled everything for us and had a new fireplace installed a week later. We would definitely work with them again and recommend them.

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customer
GB

Great service I bought a large Hestan grill which is awesome. I was concerned about the delivery as I have an elevated deck. The delivery/setup team was very professional and made the setup a breeze.

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customer
GB

Electric Fireplace worked for 1 week… Electric Fireplace worked for 1 week then started getting an error code and unit won’t work. It’s been a couple weeks since I 1st inquired about it and company not calling me back. Update: Company got back to me and replaced the unit free of charge, without having approval on manufacturer. Much appreciated

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L Casey
GB

Mediocre product & service our fireplace insert has been nothing but problems since we bought it 2-yrs ago. Service was to be here last Friday but never showed. I was called Saturday to reschedule for next Thursday. I have paid for 2 service calls this time & it still won’t light.

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