Incredible customer service! Super satisfied with the product, but what really stood out to me was their incredible customer service. Their replies are almost instant and even sent me a couple of extra replacement pieces to my doorstep without any hesitation. Thanks RadicalN. Totally recommend them!

Replacement pieces We got my dad a chess set for Christmas and it was absolutely stunning. One of the knights broke and when I reached out to Radicaln’s customer service I was greeted with kindness and the happily replaced the part at no charge. And not only did they replace the one part they sent 4 new pieces in case another one broke. They were easy to work with and we received our replacement pieces quickly too!

This chess set is beautiful This chess set is beautiful, well made pieces that look and feel amazing. Definitely a statement in your room. Unfortunately the board I received had a small chip in the corner, the customer service department responded immediately and the problem was resolved. I would definitely recommend this company

Received a damaged paper towel holder… Received a damaged paper towel holder . emailed the company less than a week. I received a brand new paper towel holder in perfect condition. With no question ask they responded very quickly. I would highly recommend this company. my paper towel holder is top quality very heavy and beautiful. And yes, I will definitely order again from this company. Ann L

I previously purchased the spoon rest I previously purchased the spoon rest. The utensil holder matches perfectly! Looks great in the kitchen.