Bogdan Kashperuk
GBOrdered a chess set Ordered a chess set . The quality of product is very high , item arrived nicely, securely packed . Unfortunately delivery service didn’t work as great as they should and I had small crack at my new chess deck . Guys immediately respond and sent me new desk , so now I’m enjoying my new set and it also works great as part of interior . Great quality , great service , highly recommended!
Ginean
GBGreat Customer Service Chess pieces are beautiful! A couple arrived broken and RadicalN Ltd was quick to resolve the issue. Replacement pieces were sent, even a couple extra that we didn't ask for. The correspondence was efficient and the follow ups were impressive.
Justin Loranger
CAGreat product and excellent service The product and service we received from this company was excellent. One piece was damaged during shipping, but Radicaln was quick to sort it out and get another piece shipped quickly and without issue. I would highly recommend working with this company if you have the chance.
Omar Amin
AEI'm thrilled with the purchase of the… I'm thrilled with the purchase of the chess set; it's high quality and looks very classy. While we did have some accidents with some of the pieces, the customer service to replace the pieces was fantastic. I've already recommended them to friends and family, who always comment on the set and it's quality.
Sara at Cali Crystals
GBLOVE THEM! great customer service The natural stone chess board I purchased is stunning!!! Its so heavy weight and absolutely a show piece. Sturdy. I adore it. I received one slightly chipped pawn upon arrival, and they sent me a beautiful replacement promptly with another one for free ♥♥ Highly recommend this company and their products.