Great product and excellent service The product and service we received from this company was excellent. One piece was damaged during shipping, but Radicaln was quick to sort it out and get another piece shipped quickly and without issue. I would highly recommend working with this company if you have the chance.

beautiful chess board and excellent customer service The marble chess board is beautiful and feels great when playing. Makes a good decoration piece as well. Their customer service made sure to send me a replacement of a piece that broke on shipping right away and even extra set of queens. 100% recommend and will buy again as gifts

My order was shipped out on December… My order was shipped out on December 17th STILL haven’t received and the tracking number is unable to be found

7-star customer service! Honestly the customer service at this company is above and beyond. Several years after purchasing 2 of their sets, one of the chess pieces fell down while moving it around and broke. Radicln sent a new replacement piece for free without hesitation so I can still enjoy this beautiful chess set both as a decorative ornament and a practical game set for years to come. thank you

Incredible customer service! Super satisfied with the product, but what really stood out to me was their incredible customer service. Their replies are almost instant and even sent me a couple of extra replacement pieces to my doorstep without any hesitation. Thanks RadicalN. Totally recommend them!