Bret
GBShould have included fittings and hoses… Should have included fittings and hoses to connect on/off valve to ignition control.
Frank M.
GBA quality business with quality professionals This is the second time, I have contacted Fire Pits Direct, and the second time I have been impressed. I called to purchase additional items and to return one expensive item. Matt was polite and professional. He made my return an ease as well as my new purchase a breeze. I will definitely return for additional purchases.
Jason
GBThese guys were so helpful These guys were so helpful, interacting with manufacturers and helping us find replacement parts. They Go above and beyond when standing behind their products!
Chris
GBSeamless process from start to finish Seamless process from start to finish. I couldn't be more pleased with my 8' fire table! The shipping was fast with excellent packing, delivered on oversized pallet. Install was simple using their brackets and with one phone call to support, we figured out a fix for a whistling noise caused by my appliance line. They sent a whistle free appliance connector and all is well!
Jimi
GBMy phone call was answered with… My phone call was answered with knowledge and patience. I’m building a pavilion and needed a multitude of questions answered to help me get the proper fire pit kit for my needs. All my inquiries were answered and I purchased the perfect fire pit insert while on the same phone call. The process could not have been made any easier. Thank you Jimi Kellogg