Placing order and questions Ordering from the website was straightforward. I was able to find the information I needed easily. Response to my email requesting clarification/confirmation of specific shipping and return policies was quick and complete. I received an email in less than 24 hours to confirm my purchase and let me know about next steps in the shipping process. So far, so good has been my experience with Grayson Living.

Representative was extremely helpful. Representative was extremely helpful in finding answers to my questions regarding my purchase. Shipping timeframe is most acceptable, and the value of my purchase provided free shipping. Very positive experience all around. I can’t wait to see the table bases in my home.

Great Customer Service So far, customer service has been great: I thought the order was complete and was going to be delivered in May, but apparently it will be delayed until July. I missed the email they sent regarding this and they followed up with a phone call and a text- which is great because I get a lot of spam and sometimes miss important emails. I was able to then respond to the email.

I had a non stressful experience with… I had a non stressful experience with ordering a dining-room table. Every question I asked was answered in a professional manner. My salesperson was very knowledgeable and has a sweet personality.

attention to customers attention to customers effective response to messages and quick follow-up after orders make customers trust and feel at ease. It was a good shopping experience for me, who was shopping at grayson for the first time.