Disappointed so far ... My first order with Lilysilk and not impressed so far. The website is difficult to use and discounts advertised don't apply at checkout. I've tried contacting Lilysilk through the webchat to ask when my order is due and receive no response. When I click on Contact Us on your webpage it throws up a 404 error and redirects me back to the home page - the US one even though I'm in the UK. I've receive plenty of advertising emails but none updating me when my order is due. Order number 4000456776

Great clothes, could use better customer service. The clothing I received is wonderful. I had it custom sized, and it fits perfectly. Well made, lovely fabric. Very happy with the product. Their customer service folk could use some more training on communicating politely with customers. The interactions I had were not timely, and rather rudely worded. Given the price of the clothing, it makes me hesitate to order again. However I am very happy with what I do own now.

Excellent product but I am always… Excellent product but I am always concerned of ordering cloth because they only allow ONE FREE RETURN PER CUSTOMER.... NOT PER ORDER BUT PER CUSTOMER... so I dont order cloth for that reason, too bad because they have some very nice stuff

Amazing pants The fabric is very thin and delicate, so you need to handle the pants with care. They are light, airy and high-waisted, just the way I like). Perfect for spring or summer. Delivery time is the same as stated on the website and package looked gorgeous. The color and style are exactly as at the photo, fits me great, but i think i should go one size down next time. Thankful to the store, this is what I was looking for. Will definitely order more ♥️

Disappointed. Their website is not working properly Their website is not working properly. They don’t apply the discounts they promise. And placing an order takes forever and each time you try the price goes higher. Personally, I am very disappointed.