I accidentally placed the same order… I accidentally placed the same order twice. (The first time, I had received a message that the order did not go through and please try again so I did, but then realized that it went through twice!) So I sent a message to customer service. Abby helped me out first thing Monday morning. I appreciate her prompt and courteous help to solve my predicament. Thank you!

Everything I ordered was perfect Everything I ordered was perfect! Love your clothes and you have had an awesome improvement in your fitting and styling. I will return three pieces but because the styles didn't fit me in my regular size. Will keep buying your clothes. They are stylish, very wearable, high quality clothes.

Sizing details requested I have requested some details on the sizing of a merino jumper on sale as the website states not returns or exchanges are available on these sale items. I received an email asking for more details which I sent and have not heard back from them. I sent a follow up email, but again no reply. It would seem that by the time someone replies, the sale will be finished. I had heard this was a good company, but my experience has been disappointing.

Very helpful I contacted Lilysilk re a discount code which wouldn’t work. I had a reply very quickly from Connie who sorted it out. I am delighted,

I'm very happy with my purchase I'm very happy with my purchase. Silk feels fabulous, and I got the camisole on sale which is great value. The packaging is well presented. It wasn't the first time I purchased something from lilysilk and it won't be the last.