Great ideas for the home! Great products and excellent quality. However delivery took a bit of time. Not sure if my order got misplaced but my order was finally filled. Items packed well.

Beautiful stove. Worth the wait. Received wood stove finally after delays in customs we were told. Stove is beautiful! Excited to get it set up and use!!! Customer service was sketchy as phone number would not connect so only means of corresponding was via email. But giving a $250 discount for delays was nice.

Product is just as represented Product is just as represented. Only issue is that when I placed my order, I received no email or text confirming order and no information for shipping/tracking. I posted comment on fb page and was very quickly responded to and issue was resolved. Bravo!

Purchased and paid for an item on… Update: I emailed them and they responded right away. And less than a week they arrived. The best part is I absolutely love them. Great quality and totally worth the price. I will order from Northshire again soon. Guess a little glitch on the back end. But great customer service! Original story: Purchased and paid for an item on December 22,2023 and never got anything from them - no confirmation email - nothing. But was charged for the item. Just sent an email waiting for a response.

2nd time I have ordered this item 2nd time I have ordered this item. similar to first time around, long delay from what was expected. communication was slow to non-responsive. upon arrival, quality not as expected. felt more like plastic not metal and on one of the pieces, the quality of paint job is poor (rough, kind of like the paint did not dry so that area is not flat and flush). certainly not worth $64