Not Received I had to follow up 3 weeks after I made the purchase, it had not been sent. Then I received word it was coming to me after I followed up. Yesterday I received a notification it was delivered. I checked and it’s not here. I have other packages delivering fine. I emailed the company and haven’t heard back.

Piece came exactly as pictured Piece came exactly as pictured. Looks very nice and worth the money paid.

Purchased and paid for an item on… Update: I emailed them and they responded right away. And less than a week they arrived. The best part is I absolutely love them. Great quality and totally worth the price. I will order from Northshire again soon. Guess a little glitch on the back end. But great customer service! Original story: Purchased and paid for an item on December 22,2023 and never got anything from them - no confirmation email - nothing. But was charged for the item. Just sent an email waiting for a response.

Exactly as seen and described. I was a little nervous in placing my order and having concerns about the product being legit. The Phoenix is a beautifully handcrafted piece of artwork. In tracking my order, I had seen a shipping label was created. It took longer than expected to arrive, as I had not received any further communication about the item being shipped. I was both excited and relieved when it had arrived, exactly as pictured and described. I absolutely love this on my family room wall.

Worried it was a scam. It’s legit… Originally I received a message stating that the package was delivered. But I did not receive it. I sent an email and phone message to the company and found that it was located in Turkey. It took a few days but I finally received an apology and the package (another?) was sent I guess another way as the notifications were different this time. It arrived and it looks good. I was happy.