Charles
GBExperience was Excellent Experience was Excellent. I ordered the ember media kit for my Amantii electric fireplace from Belle Flame. The ordering process was fast and easy. Although there was an issue with the tracking number, Belle Flame's support team responded promptly and provided an updated tracking number. The delivery was not delayed, and I would certainly recommend Belle Flame!
Paula B
GBBelle Flame website is user friendly to… Belle Flame website is user friendly to order a product. The process went smoothly and the arrival of the stove as promised within 5 weeks which did happen. There was no damage when inspected and the delivery carrier service was very accommodating
Catherine Biddle
GBI LOVE BELLE FLAME!!! I LOVE BELLE FLAME!!!! My new fireplace looks beautiful. It was just what I was looking for. Lionel provided excellent customer service when I had a question and helped me through the whole process. You can trust Belle Flame with your fireplace needs.
MIKE MALONEY
GBbetter communication on delivery better communication on delivery, took way to long for what I paid for. Also called and guy said was being mailed that day, two days later I get email with label created.
Charles Carey
GBFireplace screen arrived earlier than… Fireplace screen arrived earlier than expected. The carton was a little ragged, but the screen was in good shape except for a chipped magnetic bottom block where the doors meet upon closure.