Paula B
GBBelle Flame website is user friendly to… Belle Flame website is user friendly to order a product. The process went smoothly and the arrival of the stove as promised within 5 weeks which did happen. There was no damage when inspected and the delivery carrier service was very accommodating
MIKE MALONEY
GBbetter communication on delivery better communication on delivery, took way to long for what I paid for. Also called and guy said was being mailed that day, two days later I get email with label created.
Tami Ritacco
GBThis company is a scam!! This company is a scam!!! I ordered and paid for log sent at the end of November, 2023. Lionel keeps telling me he has log set but credit company has to issues a refund and I need to re order. Refund should be in my account within 30 days. Still has not arrived in account. I'm notifying my credit card company and authorities regarding consumer fraud!!!! BUYER BEWARE!!!
customer
GBOrdered heater parts ,two weeks waiting… Ordered heater parts ,two weeks waiting , no parts. Tried using their immediate chat, still waiting for response. Several emails to the company, no response. Re directed phone calls. Folks, don’t buy from this company. My bank is now going after my money. They were responsive to take that!!
William Fannin
GBVERY CRAPPY… Product shown and description did not reflect actual product. Customer service is non-existent. No calls returned, ever. No complaints taken. DO NOT ORDER FROM THIS COMPANY