Great service by Christine in sales and Mike in returns!! Product just what we wanted We ordered a Pedestal Humidifier. Christine in sales was more than helpful, really great service. The product was great except in had a damage, stain on the top. Christine sent our issue to the returns dept. and Mike worked with us, We could return the init for another or keep this one and he would issue a partial credit. After much thought, we decided to keep the init rther than go thru the hastle of packing it up, shipping, etc. VERY good service by both Christine and Mike. We would positively oeder from Air N-Water again.

CS was outstanding--Shipping back too them even with warranty coverage--COSTLY-- Great customer service from Steve.. On top of everything Stellar communication Shipping back to them for warranty==$$$$===--YUP warranty service The only thing that was unsettling.. VERY costly.. I will think twice again before opting for a warranty coverage. Just for the mere fact of the costly shipping back to them for a repair or a replacement

agua I need these two things to live. Thanks so much for existing 💙🦷 sorry there’s no white heart emoji so i had to use a toof

Most excellent customer care. I enjoyed speaking with Christine today who helped me select an evaporative cooler to suit my needs. She was courteous and thorough and demonstrated full knowledge of the companies product line. I am looking forward to delivery of the cooler, and expect that it will work as described. James Doman

Amazing!! Amazing!!! I ordered over the phone thru rep. Vincent. He was extremely helpful in answering all my questions plus ensuring that I received the best price available . I received my wine cooler in 4 days as promised and was in perfect condition. I am extremely happy with my unit ( wineador ) & the exceptional friendly fast service. I would highly recommend this unit & Air-N-Water store! Regards Tony NYC