DOGTRA is a industry leading brand DOGTRA is a industry leading brand, that I can proudly say I’ve been using for 7 years strong. Incredibly reliable, used my many government agencies as well as private sector. Great, fast and reliable costumer service. Everyone there is very helpful, and understanding. A huge special thanks to Nick.

Excellent customer service I have been a Dogtra user for over 17 years. Recently upgraded to the Pathfinder II. I did have to return it because the unit was too big for my dog so I’m replacing it with the mini. I can’t speak to the functionality of the unit yet, but I can say that Blake in customer service was excellent!!

Pathfinder GPS System Is The Best Just ordered a Pathfinder2 unit with add'l collar to replace my Pathfinder1 system which I have used for years. Worked with Nick and am so pleased with his professionalism and expertise. He seemed genuinely interested in my issues and in helping me find a good solution. I live on 50 acres and use these collars to keep track of my german shepherds. I like the GPS tracking and communication functions of the Pathfinder system and will always have these collars to help protect my beloved GSD's. For many reasons, it is important that GSD's stay on their own property and this system makes it possible for me to make sure they do. Love Pathfinder and appreciate Nick and the great customer service. I am a loyal and dedicated customer!

The best customer service The best customer service! I suddenly couldn't open the app for Pathfinder 1 so I called customer service. I spoke to Penny first, tried some different things and then called back to give an update. At this time, I spoke with Nick. Both associates were very friendly and seemed genuinely concerned about my issue. Although my issue is not resolved yet, I feel confident they are working diligently and that as soon as it is, I will be notified.

Stellar Customer Experience I called Dogtra Customer Service to help identify which replacement parts from the website were compatible with my system. After nearly 2 years with these collars with heavy use, I anticipated the issues I was experiencing could be remedied by a battery and antenna. Come to find out, I am still under warranty and the devices can be sent to service for repair. Nick was personable, solution oriented, and treated me like a valued customer. With so many places going to automation and self help, it was refreshing to have a stellar human interaction and to pay less than I imagined to refresh our system. Thank you Nick, and Dogtra culture for having the customer at the fore front of your service.