If I could give my experience less then… If I could give my experience less then 1 star I would. Awful experience point blank. - not pleasant on the phone during trouble shooting -had to pay for my own shipping to send back a faulting product of theirs that I had only used for roughly a month. (Screen just wouldn’t show anything when I would turn on the unit so you couldn’t see what changes to the setting etc were) it also came with scratches on the screen which I thought was weird since it was “brand new” in the case but something is tell me it may have been a refurbished controller. - once confirmation of delivery as I paid the extra to know the parcel was secured and required signing when delivered as well, I never heard from them again. They have managed to have customers pay hundreds of dollars on products and then just stone wall them with no call, no email and no physical mail of any sort when they have ALL your information. I guess that is my mistake for being patient with a company and then life gets so busy you forget to follow up thinking it will eventually show up… and never does. I have since reached out and am curious if I will receive MY property back from them or any sort of compensation for how terrible service after spending 700$ on there item at this point. I wouldnt waste my time if you are considering getting a reliable ecollar for your dog(s) as at some point you maybe need to reach out to customer service and they won’t be worth a s**t.

Search and Rescue organization As a Search and Rescue organization we rely on the best of gears to save lives. That's why we picked Dogtra Pathfinder to monitor our k9s in the field. Easy to use, and we can track all the dogs back at our command trailer. If you're looking for a great gps collar, the Pathfinder or Pathfinder 2 are your best bet.

Poor quality equipment and horrendous customer service We purchased a dogtra e fence system. Within months the one collar stopped working. After calling about warranty they told us we had to pay for shipping both ways and it could be months for us to get it back. We used dogtra.ca seeing how it said it was the canadian side and apparently that's not true and they are an absolute lying, thieving company. There is no canadian dogtra. Absolute horrible company, will never buy another product of theirs.

Short wait time Short wait time. Your employee spoke English as a first language and was easy to understand. Jordan was extremely helpful. She listened completely to my problem and then offered solutions. She was very professional and gave me all the information I required in order to have my unit repaired and inspected.

Pathfinder GPS System Is The Best Just ordered a Pathfinder2 unit with add'l collar to replace my Pathfinder1 system which I have used for years. Worked with Nick and am so pleased with his professionalism and expertise. He seemed genuinely interested in my issues and in helping me find a good solution. I live on 50 acres and use these collars to keep track of my german shepherds. I like the GPS tracking and communication functions of the Pathfinder system and will always have these collars to help protect my beloved GSD's. For many reasons, it is important that GSD's stay on their own property and this system makes it possible for me to make sure they do. Love Pathfinder and appreciate Nick and the great customer service. I am a loyal and dedicated customer!