I realized I needed a 10" mattress… I realized I needed a 10" mattress instead of a 12 ". They were patient with me. We just finalized everything. Everybody was wonderful. Mattress is great and fun opening it up and see it "grow". I have managed hotels and definitely appreciate their level of service! definitely recommend them!

While the mattress did not work for me… While the mattress did not work for me (it was too soft for my liking and comfort), I am giving 5 stars to the excellent customer service provided. Anny was very kind and helpful throughout the entire process. She looked at different options and alternatives, but unfortunately, neither worked and was able to process a full refund. Thank you.

Great customer service and great… Great customer service and great product. I ordered the wrong mattress and Sally, with customer service was awesome at solving my issue. The box was very damaged but Sweetnight's packaging is amazing with no damage to the mattress. We are extremely happy with the mattress we received and it filled out the full 10" in the middle as expected, 9" around the edges in approximately 12 hours. We will purchase again from this company.

I was very skeptical I was very skeptical! You would expect to pay over 1000 dollars for a mattress like this but it's real and it is amazing! Seriously couldn't be happier I went out in a limb to try this! So comfortable! Only took a day for it to get to it's full 12 inch thickness. You will not be disappointed save your money and buy this mattress!!

A Loyal (AND REAL) Customer I have purchased several pillows from Sweetnight over the years. The pillows from this last purchase needed a bit more "stuffing". So I emailed Sweetnight's Support Desk & explained my situation to Sally. Sally responded timely & professionally, and kept me appraised of the status of my "case". I couldn't be more THRILLED! The exceptional products & customer service (thanks Sally!) are what keep me coming back to Sweetnight.