Payam
GBComfy mattresses for our Airbnb I ordered several mattresses for my Airbnb home but after all the setup, I had to return 2 twin size mattresses and purchase another queen instead. Despite it being a while, Sweetnight was able to take the return and refund me the full amount. Also, I did quite a bit of mattress shopping and the Sweetnight mattresses are comparable with some other brands, but half the price! We sleep well and everyone that stays at our airbnb compliments the comfort of the beds.
Paula
GBGood no, Excellent is more like it Good isn't the right word. It should say Excellent. I have never had the type of customer service that I received like that of Sweetnight. Everyone beginning with Angelica to Tracy were wonderful to work with. Fast response to emails with kindness, understanding and patience. My highest praise for this company's customer service. Excellent.
Renee
GBGreat customer service Great customer service and very quick to respond. Had an issue with my mattress inflating and the not only provided suggestions but when the issue persisted they offered me a 4in mattress topper. Truly appreciate all their help.
Jessica Clark
GBWhat a great company! What a great company!! I was having difficulty getting used to the mattress and I reached out to them. They sent me a topper, fast…it is heavenly (I sleep all night now). Alice was my support specialist and she was seriously so amazing. I will for sure buy from this company again just because of the customer service. Thanks again Alice!!
wendi webber
GBFantastic Customer Service I purchased my mattress from Sweetnight on Amazon and had some issues after the 30 day Amazon guarantee so I contacted Sweetnight. They were awesome to work with, resolved my issue, and even called to check on the situation. I can highly recommend their customer service.