wendi webber
GBFantastic Customer Service I purchased my mattress from Sweetnight on Amazon and had some issues after the 30 day Amazon guarantee so I contacted Sweetnight. They were awesome to work with, resolved my issue, and even called to check on the situation. I can highly recommend their customer service.
Payam
GBComfy mattresses for our Airbnb I ordered several mattresses for my Airbnb home but after all the setup, I had to return 2 twin size mattresses and purchase another queen instead. Despite it being a while, Sweetnight was able to take the return and refund me the full amount. Also, I did quite a bit of mattress shopping and the Sweetnight mattresses are comparable with some other brands, but half the price! We sleep well and everyone that stays at our airbnb compliments the comfort of the beds.
Nadine S.
GBHappy with my mattress purchase I ordered the queen size Whisper mattress and find it very comfortable so far, not too firm and just soft enough. It arrived quickly via FedEx. The mattress cover it came with had a small hole in it, so I reached out to customer service. They responded quickly and were very pleasant to deal with. Customer service offered to send me a waterproof mattress cover as a replacement and I was happy with that. The replacement arrived within 3 or 4 days and I would definitely order from Sweetnight again.
MARIE
GBA Loyal (AND REAL) Customer I have purchased several pillows from Sweetnight over the years. The pillows from this last purchase needed a bit more "stuffing". So I emailed Sweetnight's Support Desk & explained my situation to Sally. Sally responded timely & professionally, and kept me appraised of the status of my "case". I couldn't be more THRILLED! The exceptional products & customer service (thanks Sally!) are what keep me coming back to Sweetnight.
J.H.
GBGreat Customer Service, Comfy Mattress Thank you to Gabrielle who was the person thru Sweetnight I was emailing back and forth with, she made everything run smoothly. We purchased a mattress but were not at all comfortable on it, really wasn't working for us. She made sure we did everything we could to see if it was a problem with the mattress, or our comfort needs. She helped us find a different one after listening to our issues. Box of 2nd one was a bit beat up, but the way they wrap the mattress meant it was still perfect inside. Highly recommend Sweetnight, they stand by their brand and are very kind and respectful when dealing with customers. Very comfortable mattress, and we really needed a new one!