A Loyal (AND REAL) Customer I have purchased several pillows from Sweetnight over the years. The pillows from this last purchase needed a bit more "stuffing". So I emailed Sweetnight's Support Desk & explained my situation to Sally. Sally responded timely & professionally, and kept me appraised of the status of my "case". I couldn't be more THRILLED! The exceptional products & customer service (thanks Sally!) are what keep me coming back to Sweetnight.

Helpful and Responsive Customer Service I made an order for the 10in full size Twilight | Pillow Top Memory Foam & Inner Springs Hybrid Mattress with an added 2-Inch Ultra Soft Mattress Topper. The mattress was shipped via FedEx 3 days later and arrived 4 business days later (NJ to CA). I gave some time for the mattress topper to arrive and contacted customer service when I did not receive any notifications. Customer service was very responsive and was able to ship out a replacement.

Fantastic Customer Service I purchased my mattress from Sweetnight on Amazon and had some issues after the 30 day Amazon guarantee so I contacted Sweetnight. They were awesome to work with, resolved my issue, and even called to check on the situation. I can highly recommend their customer service.

Great Customer Service, Comfy Mattress Thank you to Gabrielle who was the person thru Sweetnight I was emailing back and forth with, she made everything run smoothly. We purchased a mattress but were not at all comfortable on it, really wasn't working for us. She made sure we did everything we could to see if it was a problem with the mattress, or our comfort needs. She helped us find a different one after listening to our issues. Box of 2nd one was a bit beat up, but the way they wrap the mattress meant it was still perfect inside. Highly recommend Sweetnight, they stand by their brand and are very kind and respectful when dealing with customers. Very comfortable mattress, and we really needed a new one!

Great customer service Great customer service and very quick to respond. Had an issue with my mattress inflating and the not only provided suggestions but when the issue persisted they offered me a 4in mattress topper. Truly appreciate all their help.