Great service and quick response Great service and quick response ! Had the issue taken care of in a few minutes.. Never had service like this before.. I highly recommend this company to by from.. And I even got a discount..

The return process is unorthodox The return process is unorthodox. They do not send a return label, instead request that you do so and communicate tracking information. The shipping label is paid for by you, the customer. Would not order from again.

The product was delivered in a timely… The product was delivered in a timely manner. The quality and presentation were great. I had a question while waiting for my order to arrive. She was truly friendly, knowledge able, and thorough rep and I appreciated hearing a human’s voice.

Great Customer Service The customer service to correct a wrong order size was extremely timely and easy. Kim responded by email quickly, corrected my order, and even applied my 20% off coupon. My order was fixed and the item was delivered within the week. Excellent customer service is rare to find these days, but this team/company has it!

This item is terrible! This item is terrible!! There is a seam all around the embroidery like they tacked on 10 inches all around the outside. The material is super cheap- so hideous!!!