Screws, instructions, & remotes Didn’t provide enough screws. Installation instructions are not good, especially for the valence. The remote controls are not compatible with the same blinds I ordered and installed 3-4 years ago. I wanted them to work together and they don’t pair with each other.

Faulty brackets that do not work Faulty brackets that do not work. I spent hours trying to get my blinds to snap into their brackets. I have seen this complaint across multiple websites. I want to return and refund my order, but they have a Zero Return Policy, even when they are at fault for poor product design. UPDATE 4/2/24 The brand ambassador has replied to my review here and on Consumer Affairs. I will not waste my time emailing the brand ambassador as I have read countless other reviews state that the brand ambassador never responds. I believe SelectBlinds replies to negative reviews only to make it appear as if they care about product complaints, when they truly do not, or else they would have an actual return and refund policy. I want a refund SelectBlinds, I am not interested in being ignored by your brand ambassador.

So easy to speak to customer service to… So easy to speak to customer service to help place the correct order. Love them more than I expected. Needed help to order for travel trailer. Tricky installation customer service helped complete.

The shopping and ordering processes… The shopping and ordering processes were easy, informative and very user friendly. The option for free samples is great and truly assisted me in ordering the color we really needed. Prices were lower than what I found elsewhere. Would definatly recommend.

After two tries, the springs are still loose Two stars are for the fact that they are blinds. Yet their springs are so loose it takes two hands to close a narrow blind. I bought two blackout blinds for our bedroom French doors. One didn't close upon installation, and the 2nd didn't close after 3 or 4 uses. We returned the blinds under Select Blinds warranty and the 2nd pair are identical to the first - they don't close on the 1st day of installation! and require two hands slowly maneuvering them to close. Don't be fooled by the liberal warranty offer - that is no guarantee the replacement blinds will work. Maybe they will replace them the 3rd time, but eventually we'll tire of asking Select Blinds to make it right.