After two tries, the springs are still loose Two stars are for the fact that they are blinds. Yet their springs are so loose it takes two hands to close a narrow blind. I bought two blackout blinds for our bedroom French doors. One didn't close upon installation, and the 2nd didn't close after 3 or 4 uses. We returned the blinds under Select Blinds warranty and the 2nd pair are identical to the first - they don't close on the 1st day of installation! and require two hands slowly maneuvering them to close. Don't be fooled by the liberal warranty offer - that is no guarantee the replacement blinds will work. Maybe they will replace them the 3rd time, but eventually we'll tire of asking Select Blinds to make it right.

So easy to speak to customer service to… So easy to speak to customer service to help place the correct order. Love them more than I expected. Needed help to order for travel trailer. Tricky installation customer service helped complete.

Great blinds The blinds look amazing I spoke with customer service a couple times and everyone was very kind and professional. My only negative is that your website makes it seem as though you will have blinds in 3-4 days. It took close to 2 weeks (which is quick compared to custom blinds from other companies). I was in a real time crunch and was stressed that it took longer than what is implied online. I’m sure there is fine print somewhere, but I thought the overall “blinds in 2-3 days” is misleading. Overall-well worth it all!!

Products not as described, images are AI generated Customer service was as helpful as they could be but the product did not arrive as described. The trim pieces on the valence were supposed to be a neutral transparent color and instead had an obvious blue tint to them which does not look anything like the product photos. Customer service advised that product photos are "AI generated" and if I wanted to see real photos of a product I would have had to call in and ask for them to be sent to me. Since my order is "in spec", they said nothing can be done. Was hopeful this was going to be a good experience but we are definitely not impressed.

they went the extra mile! I miss-measured one of the cellular shades in my order, and even though it was absolutely my fault, Select Blinds sent a new one out to me with the correct dimensions at no charge. I paid $10 for shipping, and pow, were all done! And the best part about it is that all the cellular shades in the house that I purchased from this awesome company look fantastic! Thank you!!!