I've had a wonderful experience so far… I've had a wonderful experience so far with Nordic Knots... customer service has been amazing... They were very understanding of why I needed to make an international return, and refunded me in a timely manor... have since offered to discuss colour samples with me so that we can get it right next time. 5 stars.

Nordic Knots... stylish/aesthetic... high quality... reasonably priced... great and timely service Nordic Knots has stylish/aesthetic, super high quality, reasonably priced offerings. Each rug is more interesting than the next. The quality in person is even richer than the photos shown on their site. The process of working with Nordic Knots is efficient and quick. My Silver Boucle rug showed four days after I ordered it. Also, great customer and design service if you need it. I valued my dialogue with Michele at Nordic Knots when selecting my rug.

Fabulous Rug and great customer service Thank you Nordic Knots and especially to Emme who has been absolutely Amazing from start to finish! We were ordering from the Uk and wasn’t sure at first but it’s very hard to find natural quality rugs with a variety of designs and sizes in the Uk so we came across Nordic online and loved the choices, we opted for two rugs and bought both and then retuned the we decided not to keep, the choice was tough as the quality is amazing and great value for the price too. Customer service over email was extremely quick and after care service was great too, very highly recommend Thank you once again!

Customer service is impeccable! Customer service is impeccable. They are lightning fast to respond, very attentive to my queries and on top of everything, their rugs are work of art and of top quality. I highly recommend working with this brand.

If you're looking for a rug - this is the place This company offers beautiful rugs of high quality that are well crafted. On top of that, their customer service is amazing, very responsive and helpful. The service is great not only when it comes to receiving the products but also in returns, and I find this to be a very important thing in a company. As a whole my experience with this company was excellent and I highly recommend it.