Nordic Knots... stylish/aesthetic... high quality... reasonably priced... great and timely service Nordic Knots has stylish/aesthetic, super high quality, reasonably priced offerings. Each rug is more interesting than the next. The quality in person is even richer than the photos shown on their site. The process of working with Nordic Knots is efficient and quick. My Silver Boucle rug showed four days after I ordered it. Also, great customer and design service if you need it. I valued my dialogue with Michele at Nordic Knots when selecting my rug.

Nordic Knots is 10/10 Melissa in customer service at Nordic Knots was so lovely to work with. She was quick to respond, helpful, and even advised on my space when I sent photos. She also was nice enough to apply a Black Friday discount to a rug I purchased after the fact since the original one didn't fit in my space. She was incredibly friendly and made me want to order from Nordic Knots again. The quality of the rug is also amazing - you really get what you pay for.

Poor quality and terrible customer service I ordered two runners from Nordic Knots. The first one was good and then I received the second one which was crooked, extremely cheap looking with loose knots and threads all over. But the real frustration started when I wanted to return it, they took 1 week to send me the return label and issued the refund 2 weeks after they received the rug and deducted a "restocking fee" for a defective item. They will never get my business again.

Love the fact that you can order actual… Love the fact that you can order actual decent size samples. Great quality and very good customer service team. Would definitely recommend and order again.

If you're looking for a rug - this is the place This company offers beautiful rugs of high quality that are well crafted. On top of that, their customer service is amazing, very responsive and helpful. The service is great not only when it comes to receiving the products but also in returns, and I find this to be a very important thing in a company. As a whole my experience with this company was excellent and I highly recommend it.