Country Floors - Tile Store & Natural Stone Showroom

E 16th St 15, 10003, New York, United States
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4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

5.00%

2

0.00%

1

20.00%
About Country Floors - Tile Store & Natural Stone Showroom

High-end Ceramic, Marble, Porcelain and other natural stone tiles and mosaics, Go-to source for prominent designers and architects.

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Walter Lopez
GB

Always a pleasure to work with these… Always a pleasure to work with these guys. Very quick responses to any questions we may have. Wide variety of products at great prices. Looking forward to doing continued business with them!

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TK Design & Construction
GB

We are a construction & design… We are a construction & design business. We placed an order on July 22nd. Today is August 10th. It still says processing. At no point thru ordering or checkout or afterwards have we been given any indication as to when our order will ship and the timelines of when to expect it. This is NOT good for our business as we rely heavily on timelines. Reps assigned/replying to our emails also do not give out much info other than the order is "processing" and a trucking company will call us. We would not prefer to do business with Country Floors again without better information and communication in regards to shipping times etc. Highly recommend this be improved. Thank you!

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Betsy Carr
GB

Rachel Rivera always makes my day! Rachel Rivera always makes my day! I tried to place an order for samples online. First, the order took a long time to arrive and when it did get to me only half of it had shipped. I called and emailed with Rachel and she cleared it right up. The missing part of my order arrived promptly. I cannot recommend placing an order with them through the website as it seems to have some serious issues. Just call or email Country Floors directly and you will be all set.

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Tim G
GB

The shipment arrived with broken tiles… The shipment arrived with broken tiles but the company followed up and sent replacements. I'm impressed that they reached out to make sure everything arrived ok and made good on their product and services.

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Shahnawaz Anwar
GB

Great marble flooring I liked the materials delivered. I was expecting a call a couple of days before dellivery but comms sent same day. Materials were securely delivered.

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