Country Floors - Tile Store & Natural Stone Showroom

E 16th St 15, 10003, New York, United States
image
4.05
Based on 20 Reviews

5

70.00%

4

5.00%

3

5.00%

2

0.00%

1

20.00%
About Country Floors - Tile Store & Natural Stone Showroom

High-end Ceramic, Marble, Porcelain and other natural stone tiles and mosaics, Go-to source for prominent designers and architects.

Tags
Contact Info

You need to Login first to submit your review.

image
Walter Lopez
GB

Always a pleasure to work with these… Always a pleasure to work with these guys. Very quick responses to any questions we may have. Wide variety of products at great prices. Looking forward to doing continued business with them!

image
Nancy Berry
GB

I have had the most wonderful… I have had the most wonderful experience shopping for tile with the help of Maria Ponciano! I have a very old, Country Floors backsplash in my kitchen and wanted to find something for a fireplace surround. After I found a tile on line, I requested information and a sample. Maria has corresponded with me faithfully. She helped me purchase the sample, kept me posted on it's arrival, gave me a quote for purchasing the needed tile, sent me invoices, guided me through the process when I was having technical difficulty, etc., etc. Maria was so friendly with each correspondence while at the same time being very professional and continually helpful. And, this is a very small project, though important to me. I have appreciated her help very much. I trust you value her as a member of your staff, as you should. Thank you, Maria!

image
TK Design & Construction
GB

We are a construction & design… We are a construction & design business. We placed an order on July 22nd. Today is August 10th. It still says processing. At no point thru ordering or checkout or afterwards have we been given any indication as to when our order will ship and the timelines of when to expect it. This is NOT good for our business as we rely heavily on timelines. Reps assigned/replying to our emails also do not give out much info other than the order is "processing" and a trucking company will call us. We would not prefer to do business with Country Floors again without better information and communication in regards to shipping times etc. Highly recommend this be improved. Thank you!

image
David Feliciano
GB

Country Floors goes above and beyond Country Floors was so helpful when some tiles arrived broken in shipment. Cansu sent us new tiles overnight to meet the schedule for our kitchen remodel, so nice!

image
Amanda Zoran
GB

Only half of my order was delivered Only half of my order was delivered. When I inquired about it, someone was helping me via email, and then disappeared. When I followed up, I got an automatic “Out of the office” response.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow