Easy Peasy Navigation through the website was SUPER user friendly. I had no trouble finding information of the products I was searching for. After actually choosing what I wanted it was smooth sailing. Easy Peasy!

Total Scam…Don’t waste your money I’m sad to be writing this as I was stoked to find couch covers that we loved. However we ordered 2 couch covers from couchsavers.com back in May (over 3 months ago) and have still not received them. The tracking information gets updates about once every month as is constantly shipping and arriving from different locations than previously posted (different final destinations and departures it doesn’t add up) they have refused to refund us due to “it days it is on route”. Completely Inexcusable!! It is a scam, don’t waste your money on a product that never arrives.

Great customer care Great customer care, delivery was delayed and I was contacted at every step if the delivery process to make sure I was happy and BBC all went smoothly. I have recommended to a few members of family and friends. Arrived faster than expected! Amber

Couchsavers cares about their customers Couchsavers is very customer friendly and has been quick to provide updates and answers to my shipment. The people there obviously care about their customers and their needs. I did have an inquiry about my product shipment and my question was answered quickly.

Reached out to customer service to get… Reached out to customer service to get their recommendations on size—sent them measurements and a picture of my couch. They recommended a certain size which I then purchased. It took two and a half months to arrive and didn’t fit. They were not willing to assist me in exchanging and instead insisted that I pay shipping to return and a $20 restocking fee meaning I would get less than 50% of my money back. Waste of money, would not recommend!!