My experience with couch-savers was… My experience with couch-savers was great! The live chat was extremely helpful because I wasn’t sure what exact size I needed to buy. She easily helped me figure out where I needed to measure on my couch.

Great customer care Great customer care, delivery was delayed and I was contacted at every step if the delivery process to make sure I was happy and BBC all went smoothly. I have recommended to a few members of family and friends. Arrived faster than expected! Amber

Reached out to customer service to get… Reached out to customer service to get their recommendations on size—sent them measurements and a picture of my couch. They recommended a certain size which I then purchased. It took two and a half months to arrive and didn’t fit. They were not willing to assist me in exchanging and instead insisted that I pay shipping to return and a $20 restocking fee meaning I would get less than 50% of my money back. Waste of money, would not recommend!!

Shipping delays... I waited over a month for my order to ship. I understand about the COVID delays. I work in retail sales and have been greatly affected with covid inventory constraints too. However, your website kept advertising 2-3 day shipping and “quick shipping times” all month long. I chatted with tech support 5 times! It took 5 times to escalate my order. It finally shipped but I am still waiting for delivery

Always keeping you updated! I have not received my CouchSavers yet but I am super excited. I am supposed to get it this Friday, July 31st. I am appreciative for CouchSavers keeping me updated on my order status! I have 4 dogs and one of them especially is a couch potato so I know the CouchSaver I picked will be the perfect fit for me and my furry children!