Dishonest Dishonest I thought this was somewhere where you could look at course options, turns out they just pick the course for you and get the people selling it to pester you.

The website is very easy to use The website is very easy to use. The instructions on how to measure your couch allow you to know just what size to order and are spot on. After ordering I had a question about my order and I had a response in 24 hours and it was very thorough. The product is wonderful and easy to use. Absolutely 💯 recommend updating your current couch with one if these covers!

Precise knowledge and help when ordering! We will clearly recommend Couchsavers!! So impressed by the precise knowledge and help when ordering! And so clear, immediate and friendly assistance during the freight period! Have just received our package today - looks great - and very much looking forward to testing on the sofa in our summer house :-)

Would be nice to actually receive this… Would be nice to actually receive this item. It’s been over 2 weeks since ordered, with no one from customer service is able to tell me when the item will be delivered. Buyer beware this ships from China (I didn’t realize this when purchased), and it was not communicated that there would be such a shipping delay. When I asked to cancel the order and receive a refund, I was refused. If you need or want something within a reasonable timeframe, shop domestic for now.

Excellent Customer Service My order was understandably delayed due to our current situation with COVID. When I asked for an update a few weeks later, I received a very prompt reply reassuring me that my order was on the way. I was so happy when it finally arrived! Excellent product!