I was sent the wrong tile I was sent the wrong tile. I just needed to be sent the correct tile at no cost, does that too difficult? I called, emailed numerous times. I was on hold for 3 hours!! Nobody helped me. They could readily take a new order for the correct tile if I paid for it again!! Tile bar has no interest in retaining customers.They should be out of business soon!! Can’t wait

Nice tile but huge delays Nice tile but huge delays. I placed an $6,000 order on March 1 and most of it hasn’t even shipped as of April 2. I was told it was because they moved warehouses. OK?? That’s not my problem. They did give me a small refund for the delay, but this is holding up my whole project. The samples I ordered in January also took forever to ship. They also don’t notify you of shipment or send you a tracking number. They just tell you the day before that it’s being delivered the next day. Wouldn’t use them again.

Zachary Sumner an Outstanding Sales person at Tilebar… Zachary Sumner is one sales person who made me come back to Tilebar over and over again. Top notch sales person who sounds genuine and will go to great lengths to help you. With this quality of employees I am sure Tile Bar will reap great benefits and reach an exponential growth vis a vis its competition.

SUPERBERB CUSTOMER SERVICE Living in Michigan, we explored various vinyl tile options and came across TileBar which is located in New York, on Long Island. We were apprehensive even though their web site is extremely user-friendly because we weren't sure how the actual tile would look in person. We were put in touch with their customer representative, Cristina Maggi and from then on we were handled with kid gloves. Cristina walked us through the entire process, assisting us with our tile selection: Moxy XL Timber Beige Luxury Vinyl Plank flooring and she even sent us samples so we could see how it looked on our floor. Cristina explained TileBar's process and once we made our selection, she stayed with us every step of the way until the tile was delivered to our home. It was installed the next day and the result is so spectacular, the four rooms that are now covered appear larger than ever. TileBar is the real deal and Cristina Maggi is a God send. Thank you!

Marcel goes above and beyond for his customers. Where do I even begin!? Marcel goes above and beyond for his customers. When I connected with Marcel, he was warm and very service oriented. He sent me samples of what I requested and he also shared other possible options with me. We ended up choosing a tile he had recommended instead of what we had originally selected ourselves. Our orders are slowly being delivered and he still continues to keep me up to date on shipment times.. I MEAN, need I say more? Marcel and TileBar are AMAZING! They're your one stop shop for tile orders!