M V
GBI bought a 1621$ Tempur-Pedic mattress… I bought a 1621$ Tempur-Pedic mattress from them in early September 2023. They did not deliver it till October 2023. After that they called me in late October 2023 and told me Tempur-Pedic was delaying deliveries and that I could change to Beautyrest Black C class with a free movable base thrown in to compensate for the delay in delivery. I agreed for the switch only to realise they filed for bankruptcy just days afterwards. I am now stuck with an absolutely bad quality mattress that I can't use and my $1621 are stuck due to bankruptcy filing. I am sure the owner of Johns Creek, GA store who personally called me and offeredcme to switch will pay for his bad Karma since I have been sleeping on the couch for the past 6 months thanks to him. Please go ahead and buy from them if you think they will treat you differently!
Mary Lou
GBVisa gift card is a scam Purchased a mattress and was promised a 200$ visa gift card. After following up for months, filling out forms and mailing to addresses that were not valid and they were returned, they finally accepted the form via email. After inquiring numerous times as to the delivery of the gift card I received an email saying they filed bankrupcy 6 months ago and could not honor it. Total scam, they never had any intention of honoring this, and just hope people give up.
Tandav Viru
GBI knew someone who worked there... I knew someone who worked there... Horrible ownership, like the absolute worst, bankruptcy, delayed or missing pay with all vendors and employees. Only 'good thing?' the stores smell nice. If it doesn't choke you.
Lawrence Turk
GBTold me they were under new management… Told me they were under new management so ignore past reviews. Not true. Terrible. Sent cheaper chair then ordered and kept saying they would correct it but they didn’t. Beware of what their customer support person tells you. It’s not the truth.
Melody Realph
GBI’ve been working with Phil I’ve been working with Phil. He’s been extremely informative about the message chair I purchased. I hope the rest of my experience (delivery and setup) with this large purchase will be as pleasant. Idaho Grammy