The bed is what was expected The bed is what was expected . When buying the bed shipping details are given a week later and it’s hard to track the package with out calling and speaking to several people it’s like you buy the product and wait for them to contact you which was quite odd to me . It sucked not knowing when the bed will arrive until 3 days prior . Delivery team was suppose to remove old mattress and they were not helpful the came while it was raining and did not call prior to arrival and we’re very unhelpful .

Told me they were under new management… Told me they were under new management so ignore past reviews. Not true. Terrible. Sent cheaper chair then ordered and kept saying they would correct it but they didn’t. Beware of what their customer support person tells you. It’s not the truth.

I had a very good experience with Sleep… I had a very good experience with Sleep Galleria. I ordered a massage chair, had some questions and they were very responsive. They shipped my chair three business days after my order was placed. I also got an amazing deal for the chair that another company said "I don't know how they are offering that chair at such a discount!" If you want fast shipping, responsive customer service and a potential discount that nobody can match, I would recommend you check out Sleep Galleria.

I bought a 1621$ Tempur-Pedic mattress… I bought a 1621$ Tempur-Pedic mattress from them in early September 2023. They did not deliver it till October 2023. After that they called me in late October 2023 and told me Tempur-Pedic was delaying deliveries and that I could change to Beautyrest Black C class with a free movable base thrown in to compensate for the delay in delivery. I agreed for the switch only to realise they filed for bankruptcy just days afterwards. I am now stuck with an absolutely bad quality mattress that I can't use and my $1621 are stuck due to bankruptcy filing. I am sure the owner of Johns Creek, GA store who personally called me and offeredcme to switch will pay for his bad Karma since I have been sleeping on the couch for the past 6 months thanks to him. Please go ahead and buy from them if you think they will treat you differently!

Gift Card Scam - Bad For Business I purchased a mattress from Sleep Galleria and never received the $300.00 Visa gift card promised, even after numerus follow ups. I've been following up almost every week and have not received any updates, responses or acknowledgement from "support@sleepgalleria . com". Yet, every time when I called for a status, I've been told to email support@sleepgalleria . com. There's a 90 day waiting period to file for the gift card. Not sure if I can even dispute the charge since it's pass 90+ days from purchase. I called the manager at the location where I purchased the mattress, he said gift card is handled by Corporate. No responses from Emily at Corporate to date.