Issue was solved I have corrected this review after the the issue was solved. Please note I really like your furniture. However, the communication with shipping was very disconnected and it made me think this site was a Fraud, untrusted. Wish you much success. Best regards, Veronica

Delivery service issue If you live in upstairs apartment, their delivery service would not deliver items to your door. They had me meet them downstairs and I basically had to guard my dresser in the rain till someone was available to assist me. It also took very long time to receive item, 20 something days...from what I understand return service is complicated too...I would not be ordering from this site again.

Pictures aren't accurate and returning is a nightmare Christmas came within a decent time frame but the pictures on the site are a far cry from reality After hours (literally) trying to get it fluffed to it's full potential it still wasn't much better than a Charlie Brown tree. I could easily see the floor and the walls behind it I tried the auto return link on the site and they wanted $56 to return it. $56 dollars for a less than $300 item. No way they aid that to ship it to me and no way I should have to pay that to ship it back Now I'm in a "3 business day wait for customer support to respond AVOID DOTANDBO AT ALL COSTS

Absolutely horrific Absolutely horrific. After 2+ weeks it says my order is still processing. I’ve tried canceling my order to no avail. I’ve emailed customer support several times with zero response. I’ll be fighting the charge with my credit card company. Don’t waste your money, you will absolutely regret doing business with this company.

Haven’t received my item My order was supposed to arrive 2 days ago so I called Fedex and they said that this company has not called for them to pick up any items and that they haven’t received any items with my tracking number on it. I love their items but if I can’t trust that they will ship on time then I will not be ordering from them again.