Receiving Date Off by a Month I was supposed to receive my order on 2/10. On 2/15, I contacted Dot & Bo. I not only hadn't received my order, there had been no tracking updates since 2/5. Dot & BO responded that once processed, the order would take 20 business days to arrive. So the real delivery date is about one month later than I was told. The response included no acknowledgment that the information they originally provided had no basis in reality. No apology either. I just checked the item I ordered. The web site says delivery by 3/9. More likely delivery would be in April based on my experience. Shipping has been a problem everywhere lately, but no excuse for misleading web sites. I'm going to have the hassle of disputing the charge with my credit card company: I won't pay until I receive my order.

We ordered a stunning pair of armchairs… We ordered a stunning pair of armchairs here, which became a real decoration of our living room. It looks very high quality, it seems to be made of dense and durable material and will serve us long enough. Prices are a little above average. But we're fine with it.

I purchased a 59” wicker/glass table… I purchased a 59” wicker/glass table and I’m not happy with the product or their customer service. It took weeks to deliver and now it’s taking weeks to return it. Dot & Bo keeps telling me that they’re waiting for a response from the manufacturer before I can send it back. This is totally unacceptable and I’m hesitant to recommend this company to anyone.

I like the fact that there are both… I like the fact that there are both classic models and modern versions of furniture, which are made in accordance with current requirements. I think that this online store has many regular clients. And it's not surprising at all.

This is a scam... I ordered 2 beautiful French carved chairs. They both arrived with BROKEN legs. FedEx had an opportunity to leave them under a covered porch. They chose to leave them uncovered and in the rain. I am disabled. The shipping boxes were ruined. I was told to purchase new boxes, print the return labels and send back. What? You locked me out of my account and then expect me to print return labels. You are fraudulent and thieves. Customer Service is VERY unprofessional and insulting. DO NOT BUY FROM THIS COMPANY.