All in good time.... I bought a pair of flamingo chair cushions for my kitchen table. They cost $50, which is pricy but I wanted the print. It took over a month for them to arrive, with me having to follow up with the company several times to ask what was going on. The quality was poor and so I returned them, after requesting return information several times. They received the cushions back pretty quickly but two weeks later had still not issued a refund. It wasn't until I contacted them again (4th time?) that the refund process was started. This, despite their website promising a refund 3-5 days after receipt of returned merchandise. They charged me $10 to return their poor quality product. Thanks, Dot&Bo, for a very unfulfilling shopping experience that cost me $10.

Haven’t received my item My order was supposed to arrive 2 days ago so I called Fedex and they said that this company has not called for them to pick up any items and that they haven’t received any items with my tracking number on it. I love their items but if I can’t trust that they will ship on time then I will not be ordering from them again.

I placed an order on July 19...on July… I placed an order on July 19...on July 30 a shipping label was created and package was never shipped! They were happy to Bill my credit card though so I guess I will have to fight that. They don’t answer the phone and have had no communication except a useless tracking number. Do NOT waste your money here.

I placed an order and never received I placed an order, it was shipped, fedex refused to deliver. It was damaged and fedex returned to sender. I emailed you several times and got no response. Never received my order. No phone number to contact you directly. Poor customer service. Will not recommend Dot and Bo or any company affiliated.

The curtain panels I received are of… The curtain panels I received are of good quality and I would have kept them had they been remotely close to the navy blue I ordered. However, they were a strange light teal blue. I had no need for that color and when I inquired about the return, found out it would cost me $10 to return and the original shipping fee to send them back. That’s close to $20 for an order of $38. Deceptive color samples and double return fees will cause me to never order from them again.