Zero contact from customer support! Placed order from Dot and Bo on 5/17 for a bedding set. My card was charged same day and shipping info provided the next. But NOTHING has happened since. UPS acknowledges the shipping label but has not received the package from the seller yet. I’ve attempted to contact them twice through there vague website with ZERO response. I simply want an update and a realistic timeline. If that can’t be provided, then proceed with cancellation and refund process. If you buy from them, don’t expect any customer support.

Good Product but very slow services I am happy with the product quality. There were couple of reasons why i gave 3 stars, first of all my order took unusually longer time to arrive. When it did arrive, it was incomplete and i had to go through the process of return and repurchase which was not fun. Also, it was inconvenient to not get customer service when you need it, such as having customer service contact or phone number. I was being helped by email but it takes 24 hours for the rep to get back to me and i would rather just call and sort everything out on a call quickly.

Granddaughter Twirls Bought my granddaughter a cute size 8/10 dress and she loves it. Thrilled that she can twirl, doesn't fit too loose, but she has plenty of growing room. Price was excellent. Package arrived in a timely fashion and this was an overall great experience.

Issue was solved I have corrected this review after the the issue was solved. Please note I really like your furniture. However, the communication with shipping was very disconnected and it made me think this site was a Fraud, untrusted. Wish you much success. Best regards, Veronica

I placed an order and never received I placed an order, it was shipped, fedex refused to deliver. It was damaged and fedex returned to sender. I emailed you several times and got no response. Never received my order. No phone number to contact you directly. Poor customer service. Will not recommend Dot and Bo or any company affiliated.