Without a complaint I probably still would not have my comforter. Backed Tunatutu back in April like many others. Never received the comforter, but did receive a lot of sales spam in my inbox. I don't want to buy anything - just send me what I already ordered. After my patience ran out I started contacting support as I read that may help move things along. In the end it turned out UPS had actually delivered the package in August, without sending me any emails, tracking numbers or a note saying they couldn't deliver and it's now at this place. Will never order from Tunatutu (or back a Kickstarter project) again as it appears crowdfund backers are last in line and new revenue/buyers take priority. As to the cooling qualities of the comforter - who knows, summer is over now.

Kickstarter scammer Doesn't a couple hundred on their Kickstarter for a cooling comforter and a few other items. Last post they made on Kickstarter was about asking for more time then still nothing since. I had forgotten about it until recently when I started getting black Friday emails for the same products of yet to receive being sold on their website. I have tried multiple contact avenue from Kickstarter to their website & social media pages all to no response. There is hundreds of comments on their Kickstarter from backers all having no luck either. A few claim to have gotten through but it's ridiculous to just "forget"about your crowd funding supporters once you have your product. Shady AF and I'm pursuing all avenues at this point for a refund.

cool, soft, useful I ordered dark green cooling comforter and pillow cases from their website last week. And I've already received my package this Wednesday. Supper soft, really love it!!!

Scammed by Tunatutu Scammed by Tunatutu Scammed by Tunatutu. I purchased a blanket from them off kickstarter (along with 3k other people) and we never got our rewards from Tunatutu. Just ghosted & our money stolen. Do not support these scammers!!! Checkout the thousands of comments saying exactly this on their kickstarter campaign!

I actually liked the cooling comforters… I actually liked the cooling comforters and ordered 3. But the pillow cases were cheap looking and the light grey did not match the light grey comforter. When I chatted today abt returning they said they would send return label. I never received it. This is just another example of why old fashioned retail as in Nordstrom’s, TJMax, and Costco are so successful. They stand by their products, except returns and give customer service. The latter is missing in 95% of “ New” retail companies. They are all abt. Branding and Hype.