Without a complaint I probably still would not have my comforter. Backed Tunatutu back in April like many others. Never received the comforter, but did receive a lot of sales spam in my inbox. I don't want to buy anything - just send me what I already ordered. After my patience ran out I started contacting support as I read that may help move things along. In the end it turned out UPS had actually delivered the package in August, without sending me any emails, tracking numbers or a note saying they couldn't deliver and it's now at this place. Will never order from Tunatutu (or back a Kickstarter project) again as it appears crowdfund backers are last in line and new revenue/buyers take priority. As to the cooling qualities of the comforter - who knows, summer is over now.

tunatutu is a scam tunatutu collected $505,652 from 3,418 of us backers for their Kickstarter campaign, April 2022. They took that money and built a really nice online store with beautiful photographs and web designs and offering '3-day free shipping' for the very same products that we - the kickstarter supporters - paid for back in April 2022 and have never seen. Kickstarter is hiding behind the 'Kickstarter is not a store' business. This is a definite scam! They did not get caught up in bad shipping or material problems because of covid like a lot of others. They just took all that money and built a nice store selling the products we paid for.

I backed in April and waited for a… I backed in April and waited for a while. After contact with their customer service, finally received my package!! The blanket and towels are great. I‘ll probably purchase a loungewear through their website directly next time.

I bought this through Kickstarter and… WE LOVE IT I bought instantice (sp?) comforter through Kickstarter and it's amazing. So cool, smooth, and soft it's quite snuggly without being hot! Even my husband (whom I refer to as my personal space heater) loves it. Sure, nothing is as cool as, well, nothing it just a sheet but if you want a more comforting and luxurious feel without the sweat you'll love this.

Product never arrived - no communication from the company This was due to arrive in June, but there is still no sign of it. After one email at the start of July explainging shipping delays they have failed to communicate any further information. I gave given up hope of ever receiving this and am looking into chargeback options. Save yourself some money and headaches - shop elsewhere.