Do NOT buy your furniture from Grand… Do NOT buy your furniture from Grand Home Furnishings! They are the worst for giving you a delivery date and then the day before you get a call saying they can't deliver for another 3 days because their warehouse didn't feel like running a second truck with orders when the first truck was loaded. What kind of business is this? You put your customers out because your warehouse doesn't want to run a second truck to fill orders! This has happened twice with my orders from them. Never again will I purchase from them because of this lame service. They are eager to take your money, but after that they can care less about getting your furniture to you or even try to make a solution. Best advice is to shop elsewhere! Maybe if they loose enough sales, they may get a clue as to what's going on with their warehouse.

This is for a lift chair purchased at… This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery truck personnel were rude and very unhelpful. Turned out the chair was not what my mother had hoped for. When called Trudy Dye, to schedule return, all we got was the systems were down. Worst experience ever and would not purchase, recommend or even drive by.

I love your furniture because it holds … I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!

The sales representative was fantastic The sales representative was fantastic, he was kind and very helpful. But when I called the billing department to see when I would get my bill and to check to see if they had the correct address, she told me no before I even finished my question. She thought I was asking a financial question that only Wells Fargo could answer, but I completed my sentence after she rudely interrupted me and she oh yeah I can check. It would of made it a lot easier if she would of just let me finish talking before just telling me no. I won’t be buying from here again simply because I don’t want to have to deal with a rude women every time I have to pay my bill or ask a question. I do appreciate the salesman but I won’t be dealing with him for the long run.

Purveyors of junk Purveyors of junk. Spent in excess of 6k on a bedroom set. Bed collapsed after 20 months due to the installers failing to put washers on the bolts, Upon returning to the store, the saleswoman is ready with a charge sheet of how much it will cost to send ‘Technicians’ out to fix it. In excess of $140.00. STAY AWAY.