Customer service has been exceptional… Customer service has been exceptional at Perfect Sleep Pad. But more importantly, the product has worked for me very well. I was not getting cool at night with a competitor so I tried the Perfect Sleep Pad with a PVC pad and now I've been more comfortable at night and sleeping better.

Worst product stay away and don’t waste… Worst product stay away and don’t waste your money. Worked well for a few months then stopped working. When it did the only person that seems to work for the company make you jump through a minion hoops until you just realize your better off to just throw it out.

The Perfect Sleep Pad is actually… The Perfect Sleep Pad is actually pretty good. I’m certainly glad I purchased it. My only complaint really would be that the centre of the pad (where my body lies) does not get as cold as the outer areas. But it is a definite improvement.

Do not buy this product, NO customer support Do not buy this product. We purchased the product and were happy while it worked for only "3" months. I reached out to the company multiple times even receiving messages from Mr. Henry Zeifman the President of Perfect Sleep Pad stating "I'll call you" and never did after I went through all of the basic fix options they offered. All I wanted was an exchanged product that worked because while it did function my wife loved it. To say I was extremely disappointed is an understatement. I will share my emails and/or messages to substantiate this review.

Would give it a zero if I could Would give it a zero if I could. Customer service is terrible - he sounds like he sells these out of his trunk. Less than a year and the pad has started to leak - said he wont warranty as a 'manufacturer' warranty because he doesn't know what I do in my house? Very unprofessional and sketchy. DO NOT BUY!