Would give it a zero if I could Would give it a zero if I could. Customer service is terrible - he sounds like he sells these out of his trunk. Less than a year and the pad has started to leak - said he wont warranty as a 'manufacturer' warranty because he doesn't know what I do in my house? Very unprofessional and sketchy. DO NOT BUY!

Do not buy this product, NO customer support Do not buy this product. We purchased the product and were happy while it worked for only "3" months. I reached out to the company multiple times even receiving messages from Mr. Henry Zeifman the President of Perfect Sleep Pad stating "I'll call you" and never did after I went through all of the basic fix options they offered. All I wanted was an exchanged product that worked because while it did function my wife loved it. To say I was extremely disappointed is an understatement. I will share my emails and/or messages to substantiate this review.

Worst product stay away and don’t waste… Worst product stay away and don’t waste your money. Worked well for a few months then stopped working. When it did the only person that seems to work for the company make you jump through a minion hoops until you just realize your better off to just throw it out.

The Perfect Sleep Pad is the ONLY cooling solution that works! The Perfect Sleep Pad is the ONLY cooling solution that works! I have tried so called "cooling gel infused" memory foam, cooling pads you have to put in the fridge, air blowers...NONE work to cool you down if you get hot in bed. The Perfect Sleep Pad has the only system that truly cools you down! Within in a minute of it coming on you can feel the cool water going through the tubes and lowering the temperature under your body...it's such a relief, as I always get hot about 6hrs in of sleeping and wake up uncomfortable and unable to get back to sleep. The only thing I wish it had was a programmer for actual time, so you can tell it to turn on and off at certain times, and even a couple times during the night, instead of just a setting that allows to either come on or turn off.

Buyer beware Buyer beware. No money back although they received the product 5 months ago and just said that "funds are tight."